Shipping & Handling

WE SHIP WORLDWIDE!

Most orders are dispatched within 5-10 working days.

United Kingdom, United States, Canada, Australia: You can expect your package to arrive in 7-20 working days.

Others: 15-20 working days. These are estimates and often arrive quicker.

Your order may be delivered to you by either the local post office or a local courier. Depending on your area, most orders will be delivered by your local post service, so the package will be received with your regular mail. If you are not home when the delivery is made, a notice card may be left by the postal service to advice on how and where your delivery can be collected.

If your order has been shipped and you would like to cancel then there is a 30% cancellation fee that will be applicable. This will be refunded once you receive your order and decided to keep it, or if you return the order back to us, simply email us to confirm receipt and we can process your refund.

Christmas 2018 Delivery Cut-offs

Orders placed after the delivery cut-off are not guaranteed to arrive before Christmas. BUT, there's always still a chance - so why not throw caution to the wind? Live on the edge - if it arrives a little late you can always give it to them as a New Year's present (or keep it for yourself!).

To ensure your orders arrive at their destination in time for Christmas, see the information below relevant to your delivery destination country.

Worldwide: December 1st 12PM (GMT)

For more assistance please email to: customer@doggiemerch.com